What we're learning about quality work, AI you can trust, and getting engineers back on the floor.
AI you can trustWhy AI Deserves the Same Scrutiny as a New GageRHRick Heilshorn · Oct 7, 2026 · 2 min read
AI you can trustYour Gages Are Qualified. Is Your AI?RHRick Heilshorn · Sep 30, 2026 · 1 min read
StrategyYour Newest Hire Isn't the ProblemRHRick Heilshorn · Sep 28, 2026 · 1 min read
EventsWhat We Heard on the AIAG Show FloorRHRick Heilshorn · Sep 25, 2026 · 1 min read
AI you can trustConsistency Means Nothing If It's Consistently WrongRHRick Heilshorn · Sep 23, 2026 · 1 min read
EventsBring Your Last Rejection to Booth #240RHRick Heilshorn · Sep 21, 2026 · 1 min read
AI you can trustTwo Engineers, Same Chatbot, Two Different AnswersRHRick Heilshorn · Sep 18, 2026 · 1 min readEventsWhat I'm Bringing to the AIAG Stage This YearRHRick Heilshorn · Sep 16, 2026 · 1 min read
Quality workWhy Document Translation Is 60x Faster and Root Cause Isn'tRHRick Heilshorn · Sep 14, 2026 · 1 min read
StrategyWhat Used to Take Days Now Takes HoursDDDanielle Dollar · Sep 11, 2026 · 1 min read
AI you can trustIntroducing Reasoning R&R™RHRick Heilshorn · Sep 9, 2026 · 1 min read
StrategyThe Mechanical Press Doesn't Care Who's Running ItDDDanielle Dollar · Sep 7, 2026 · 1 min read
AI you can trustWhy Three Inspectors Can Disagree 63% of the TimeRHRick Heilshorn · Sep 4, 2026 · 1 min read
Quality workIf You're Still Manually Reviewing Every Supplier 8D, Let's Talk.DDDanielle Dollar · Sep 4, 2026 · 1 min read
AI you can trustHas Your AI Been Qualified?RHRick Heilshorn · Sep 3, 2026 · 1 min read
AI you can trustEnterprise AI Security for Manufacturing: What 'Zero Retention' Actually MeansRHRick Heilshorn · Sep 2, 2026 · 1 min read
AI you can trustConsistent Decisions Across Shifts, Plants, and Experience LevelsRHRick Heilshorn · Aug 28, 2026 · 1 min read
StrategyWhat a Discovery Call With MAD-Ai Actually Looks LikeDDDanielle Dollar · Aug 26, 2026 · 1 min read
StrategyThe Engineer Who Drops the Whole File In and Lets It CrunchRHRick Heilshorn · Aug 24, 2026 · 1 min read
Quality workAS13100 Just Changed the Game for Aerospace SuppliersDDDanielle Dollar · Aug 21, 2026 · 1 min read
AI you can trustThe Most Dangerous Thing About AI in Quality: Nobody Checks It AnymoreDDDanielle Dollar · Aug 19, 2026 · 1 min read
StrategyWhere Is Your Team Losing the Most Time?RHRick Heilshorn · Aug 17, 2026 · 1 min read
Quality workThe PFMEA-to-Control-Plan Gap That's Shipping DefectsRHRick Heilshorn · Aug 14, 2026 · 1 min read
AI you can trustThe Variability Problem Nobody Is Talking About With AI in QualityRHRick Heilshorn · Aug 12, 2026 · 1 min read
Quality workYour PFMEA Was Written for an Audit. That's the Problem.RHRick Heilshorn · Aug 10, 2026 · 1 min read
StrategyWe'll Build Your Workflow Before the DemoRHRick Heilshorn · Aug 7, 2026 · 1 min read
StrategyThe 100 Workflows Your QMS Doesn't ExecuteDDDanielle Dollar · Aug 5, 2026 · 1 min read
Strategy$3–$7 Return for Every Dollar Spent. Here's Where It Comes From.DDDanielle Dollar · Aug 3, 2026 · 1 min read
AI you can trustWhen IT Brings in Copilot as the AI Initiative for QualityDDDanielle Dollar · Jul 31, 2026 · 1 min read
Quality workMost Supplier 8Ds Fail at Step 3. Here's Why.DDDanielle Dollar · Jul 29, 2026 · 1 min read
Quality workWhat MAD-Ai Did With a Backlog of Warranty Claims, Step by StepRHRick Heilshorn · Jul 27, 2026 · 1 min read
StrategyThe Difference Between a Quality Insight and a Quality DecisionRHRick Heilshorn · Jul 24, 2026 · 1 min read
StrategyYour Quality Engineers Are in the Wrong RoomRHRick Heilshorn · Jul 22, 2026 · 1 min read
StrategyYour QMS Is a Filing Cabinet. MAD-Ai Is the Execution Layer.DDDanielle Dollar · Jul 20, 2026 · 1 min read
Strategy15x. 32x. 18x. 29x.RHRick Heilshorn · Jul 17, 2026 · 1 min read
Quality workYou Closed the 8D. Did You Update the PFMEA?RHRick Heilshorn · Jul 15, 2026 · 1 min read
AI you can trustGeneral AI Is Failing in Manufacturing. Here's Why.RHRick Heilshorn · Jul 13, 2026 · 2 min read
Quality workHundreds of Warranty Claims. 97.5% Accuracy. Less Than 2% Flagged for Review.RHRick Heilshorn · Jul 10, 2026 · 2 min read
StrategyYour Tribal Knowledge Is a Single Point of FailureRHRick Heilshorn · Jul 8, 2026 · 2 min read
Quality workThe 8D Is a Diploma. ChatGPT Can Write You a Better One. That's Not the Point.RHRick Heilshorn · Jul 6, 2026 · 2 min read
Quality workWhy 8D Work Still Takes Too LongRHRick Heilshorn · Jun 30, 2026 · 2 min read
StrategyWhat Quality Engineers Actually Use AI ForRHRick Heilshorn · Jun 25, 2026 · 2 min read
AI you can trustWhy Quality Teams Need More Than a ChatbotRHRick Heilshorn · Jun 23, 2026 · 2 min read
StrategyThe Difference Between AI Assistance and AI ExecutionDDDanielle Dollar · Jun 21, 2026 · 2 min read
Quality workThe Problem With Starting Every Quality Document From ScratchDDDanielle Dollar · Jun 17, 2026 · 1 min readStrategyMAD-Ai's Manufacturing Intelligence EcosystemRHRick Heilshorn · Jun 9, 2026 · 1 min read
StrategyWhy Manufacturing Needs an Ecosystem, Not More AppsRHRick Heilshorn · Jun 4, 2026 · 2 min read
Quality workWhy PFMEA Review Is Ready for AI-Driven ExecutionRHRick Heilshorn · May 25, 2026 · 1 min read
Quality workHow Manufacturing Teams Can Reduce Rework in Quality DocumentationRHRick Heilshorn · May 20, 2026 · 1 min read
EventsAIAG Quality Summit Speaker Rick HeilshornRHRick Heilshorn · May 14, 2026 · 1 min read
StrategyIf Your AI Only Talks, It's Not Working Hard EnoughMMAD-Ai · From the archive
AI you can trustHow AI Can Improve Consistency in Customer-Facing Quality ResponsesMMAD-Ai · From the archive
Quality workWhy Supplier Responses Create So Much FrictionMMAD-Ai · From the archive
Quality workThe Hidden Work Behind Every Corrective ActionMMAD-Ai · From the archive
Quality workWhy 8D Work Still Takes Too LongMMAD-Ai · From the archive
StrategyWhat Quality Engineers Actually Use AI ForMMAD-Ai · From the archive
AI you can trustWhy Quality Teams Need More Than a ChatbotMMAD-Ai · From the archive
StrategyThe Difference Between AI Assistance and AI ExecutionMMAD-Ai · From the archive
StrategyAI Is Not a Project, and Treating It Like One Is Why Transformations StallMMAD-Ai · From the archive
StrategyIndustry 4.0 Execution: Moving From Data Collection to Autonomous Action With MAD-AiMMAD-Ai · From the archiveNo posts match that search.
Book a discovery call and bring the problem you read about.
